Privacy Policy

Introduction

This Privacy Policy explains how Axalus Business Automations LLC (“we”, “us”, “our”) collects, uses, discloses, and protects personal data in connection with our accounting and bookkeeping services under our service brand, AXA Accounting.

1. Who We Are

Axalus Business Automations LLC is a business registered in the State of Delaware, United States.

2. Scope of This Policy

This Privacy Policy applies to personal data collected through:

• Our website
• Client onboarding and service agreements
• Email, phone, and other communications
• Ongoing accounting and bookkeeping services

3. Definitions

For the purposes of this Privacy Policy:

• “Personal Data” means any information relating to an identified or identifiable individual.
• “Processing” means any operation performed on Personal Data, including collection, storage, use, disclosure, or deletion.

4. Information We Collect

5. How We Use Your Information

We use personal data to:

• Provide accounting and bookkeeping services
• Manage client relationships
• Communicate with you
• Maintain financial and compliance records
• Fulfill legal and regulatory obligations
• Improve our services

We do not use financial data for marketing purposes.

6. Legal Basis for Processing

Depending on the applicable law and the nature of the processing activity, we process personal data on the basis of:

• Performance of a contract
• Compliance with legal and regulatory obligations
• Legitimate business interests
• Consent, where required by applicable law

Where processing is based on consent, you may withdraw consent at any time, subject to legal or contractual restrictions.

7. Controller and Processor Roles

Depending on the services provided:

• We act as a Data Controller when we determine how and why personal data is processed, such as for website enquiries, client onboarding, and client relationship management.
• We act as a Data Processor when processing financial or personal data on behalf of clients as part of bookkeeping and accounting services.

When acting as a processor, we process personal data only in accordance with client instructions, applicable agreements, and applicable law.

8. Data Sharing and Disclosure

We do not sell personal data. We may share personal data with:

• Cloud storage providers
• Accounting and bookkeeping software providers
• Payment processors
• Professional advisors, including legal, tax, and audit advisors
• Government or regulatory authorities where required by law

We may also disclose information:

• To protect our legal rights
• To comply with legal obligations
• In connection with a merger, acquisition, restructuring, or sale of business assets

All third parties are required to maintain appropriate confidentiality and security measures.

9. International Data Transfers

Your personal data may be transferred to and processed in jurisdictions outside your country of residence, including the United States. Where required by applicable law, we implement reasonable safeguards for international data transfers, which may include contractual protections, security measures, or reliance on legally recognized transfer mechanisms.

10. Data Retention

We retain personal data only for as long as necessary for:

• Service delivery
• Legal, tax, and regulatory compliance
• Dispute resolution
• Enforcement of agreements

Financial and accounting records may be retained for periods required under applicable laws and professional obligations.

11. Data Security

We implement appropriate technical and organizational safeguards designed to protect personal data, including:

• Secure systems and cloud storage
• Access controls
• Confidentiality obligations
• Reasonable administrative and technical safeguards

While we take reasonable measures to protect personal data, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Data Breach Notification

In the event of a data breach that may affect personal data, we will:

• Investigate and contain the breach
• Notify affected clients or individuals where required by applicable law
• Comply with applicable data breach notification requirements

13. Confidentiality of Financial Data

Due to the nature of our services, we may handle sensitive financial and business information. We maintain strict confidentiality and:

• Use such information only for service delivery and related business operations
• Do not disclose such information except as required by law or authorized by the client
• Apply enhanced safeguards designed to protect financial information

14. Your Rights

Depending on applicable law, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of personal data
• Withdraw consent
• Restrict or object to certain processing activities

To exercise your rights, you may submit a request using the contact information below. We may request sufficient information to verify your identity before processing a request. We will respond within a reasonable timeframe as required by applicable law.

Certain rights may be limited depending on applicable law, regulatory obligations, recordkeeping requirements, or professional responsibilities applicable to accounting and bookkeeping services.

15. Automated Decision-Making

We do not use personal data for automated decision-making or profiling that produces legal or similarly significant effects.

16. Children’s Privacy

Our services are intended for businesses and adults only. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.

17. Third-Party Services

Our services may integrate with or rely upon third-party platforms, software providers, and cloud service providers. Such third parties may process personal data in accordance with their own privacy policies and contractual obligations. We are not responsible for the independent privacy or security practices of third-party services not under our control.

18. Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted with a revised “Last updated” date.

19. Contact Information

For privacy-related requests or questions, please contact:

20. Compliance Statement

We strive to process personal data in accordance with applicable privacy and data protection laws relevant to our operations and services, including applicable United States state privacy laws and other regulations where required.

21. Governing Law

This Privacy Policy shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.